Cars24 is a global used vehicle e-commerce platform with over US$1.5 billion in sales globally -and Australia's largest online car dealership.
We house over 1,000 vehicles nationally, and cover sourcing, refurbishment, finance, aftercare and delivery, with finance sitting at the heart of it.About the roleWe are looking for an experienced asset finance broker and team leader to run our in-house broker team as Broker Team Lead.
You will lead a team of experienced Finance and Business Managers and admin support, and manage the team's day-to-day operations.You will be the team's go-to person for tricky applications, lender relationships and finance know-how across the business.The role reports to the Head of Sales and can be based out of our Chullora (NSW) or Altona North ( VIC) offices -with occasional interstate travel to train our teams in other states.What you will doRun the broker team day to day: allocate and rebalance applications, run daily stand-ups on how the pipeline is tracking and what is ageing, and set the team's focus to lift approvalsWrite, manage and settle your own finance deals, and step in on live deals as and when required to manage team workloadCoach brokers through complex applications, approve rate discounts, and act as the escalation point for difficult applications and customer complaintsCommunicate targets and run team performance conversationsBuild and keep strong relationships with lender BDMs, including working through exceptions to get deals over the lineManage broker accreditations and support the onboarding of new lenders, including setting up their pre-approval rules with our Product teamImprove the tools, trackers and automations the team uses to manage applicationsDrive finance penetration by working closely with the sales managers on customer pre-approval and improving the customer finance journey end to endHire, onboard and train new brokers,



and train sales associates and relationship managers on financeBe the strategic thought partner in building the broker commission structure, and the custodian of commission cycles with the finance and payroll team5+ years of experience as an asset finance broker and / or broker team lead, preferably with a robust track record and career trajectoryAble to meet the requirements to be accredited under Cars24's Australian Credit Licence, including a Cert IV in financial services (or equivalent), a clean police check and a satisfactory credit historyExperience in a team lead role within a broker business, including coaching, targets and performance managementDeep knowledge of car loan products, lender policies and credit assessment, including assessing customers' needs, creditworthiness and affordabilityAn established network of lender BDMs (valuable to have)Strong organisational skills to keep a high-volume pipeline moving while carrying your own dealsExcellent communication skills, with the ability to explain finance simply to customers and to non-finance colleaguesComfortable with numbers and data; confident building simple trackers or tools to make the team's work easierFlexibility to work with new and changing technology platformsAttention to detail to make sure all I's are dotted and T's are crossed, from the customer loan journey through to commission payoutsCompetitive salary package and exceptional employee benefits!
Industry leading OTEs and incentive structureGround-up opportunity: continue building an A$4.7B business from scratch and shape the strategic direction of the market, changing the way Australians buy carsMonthly phone allowanceApple TechAmazing people & network.
You are not alone - we keep standards high for anyone who joins us here.
We also have access to an amazing list of advisors and investors that we actively engage
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📌 Broker Team Lead (New South Wales)
🏢 Cars24
📍 New South Wales