Job Description

Are you an experienced Customer Service Office or Contact Centre skilled interested in upcoming opportunities within the Queensland public sector? n
Your new role n
nThis role will suit you if enjoy working in busy, high-volume customer service environments, are confident communicating with a diverse range of customers. n
nWhat you will be doing: n
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Managing and responding to inbound enquiries via phone, email, online and in person
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Processing a variety of applications, requests, transactions and general administration
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Qualify enquiries through questioning and providing accurate answers and information
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Accurately entering and maintaining customer information into systems
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Working collaboratively within a rapid-paced environment
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About You n
nTo be successful in this role, you will be able to demonstrate: n
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Previous experience in a Customer Service, Contact Centre, Admissions or high-volume Administration role
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Strong administration skills.
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Strong verbal and written communication skills
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Excellent listening, questioning and problem-solving abilities
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Robust data entry skills and the ability to navigate multiple computer systems
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Positive time management and the ability to prioritise competing workloads
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A professional, positive and customer-focused approach
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Valid Driver's License
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Ability to successfully pass a Criminal History Check
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Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded. n
What's in it for You? n
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Initial 5-month contract, with potential extension
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$40.50 Per Hour + 12% Superannuation
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37.5 hours per week, Monday to Friday
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Multiple locations across Moreton Bay and Brisbane Southside available - Brisbane CBD preferred
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Weekly pay cycles
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No payroll deductions for our services
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Next Steps n
nTo apply, click APPLY NOW and upload your resume in MS Word format.n
nIf you have any questions prior to applying, please contact:n
Alana Hunter n
nPrincipal Consultantn
Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector.
n If this role isn t quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.

📌 Customer Service Officer Petrie Terrace
🏢 Kingston Human Capital
📍 Petrie Terrace