We are currently seeking a Membership Consultant who is passionate about people, thrives in a high-energy setting, and loves helping others begin their wellness journey.
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nAbout the Role: n
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As a Membership Consultant, you will be the first point of connection for prospective members. You’ll play a pivotal role in delivering a five star experience, building genuine relationships, and guiding individuals toward the membership option that best suits their lifestyle and goals.
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This role is perfect for someone who is confident, motivated, and results driven, while still being warm, skilled, and member focused.
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nResponsibilities: n
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Proactively engage with prospective members via phone, email, and in-club enquiries
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Conduct skilled club tours and consultations
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Present and sell TotalFusion memberships and services with confidence and integrity
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Follow up leads and manage your sales pipeline effectively
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Deliver exceptional customer service aligned with the TotalFusion brand
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Achieve individual and team sales targets
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Support club activations, events, and promotional campaigns
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Work collaboratively with all departments to ensure a seamless member experience
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nAbout You: n
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Previous experience in sales, customer service, or the fitness/wellness industry (preferred but not essential)
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Confident communicator with strong interpersonal skills
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Results-driven with a positive, proactive attitude
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Strong organisational and time management skills
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Comfortable working flexible hours, including early mornings, evenings, and weekends
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