Office Manager - Legal/Skilled ServicesSydney | Full-time$120k-$130k package (inclusive super)3:2 hybrid (commences 6 month probation)An established national law firm is looking for an experienced Practice Manager to take ownership of the day-to-day operational performance of its practices.Working closely with senior leadership, Partners and central support functions, this is a broad role encompassing people leadership, practice performance, workflow management, financial performance, client service and continuous improvement.This would suit an experienced Practice Manager, Operations Manager or senior professional services leader who enjoys being close to the day-to-day running of a business and can balance people leadership with commercial and operational accountability.The RoleYou will be responsible for ensuring the practices operate effectively, matters progress appropriately and teams have the structure, support and accountability needed to perform.Leading the day-to-day operational management of the NSW and TAS practicesManaging team workloads, capacity, resourcing and allocation of workMonitoring matter progression, workflows, deadlines and practice performanceLeading regular one-on-ones and team meetings and supporting performance managementMonitoring productivity and performance against established KPIsi>Supporting recruitment, onboarding, probation and employee developmentMonitoring WIP, billing, recoveries,



aged matters and broader practice performanceWorking closely with Partners and leadership to address operational and financial issuesMaintaining high standards of client service and assisting with escalated concernsSupporting risk, compliance, file audits and quality assurance processesPartnering with HR, Finance, Operations, Risk & Compliance, Systems and TrainingIdentifying opportunities to improve workflows, systems, productivity and client experienceSupporting broader business improvement and change initiativesAbout YouYou will bring proven experience leading teams and operational performance within a professional services environment.
Legal sector experience would be highly regarded, although candidates from similarly professional services businesses will also be considered.You will ideally have:Experience in a Practice Manager, Operations Manager, Office Manager within legal or qualified service firmStrong people leadership and performance management capabilityExperience managing KPIs, workflows and operational performanceCommercial awareness and working with financial measures such as WIP, billing and productivityPrevious experience improving processes and driving operational efficienciesi>Strong stakeholder management skills and the confidence to work closely with senior leadersA proactive, practical approach to problem-solvingHigh levels of professionalism, discretion and accountabilityThis is an opportunity to step into a broad operational role within an established professional services business, with genuine scope to impact how its practices and lead different teams.
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📌 Practice Manager (Sydney)
🏢 Perigon Group
📍 Sydney