Front Desk Receptionist for a Holistic Dental PracticeWe're after a warm, organised Front Desk Receptionist to join our team of three receptionists covering our five operating days.
You'll be the first voice patients hear on the phone and the first face they see when they walk in - often when they're a little nervous - so the way you make people feel matters just as much as how well you run the desk.Key responsibilitiesAnswer phones and manage bookings with warmth and accuracyCheck patients in and out, and keep the front desk running smoothlyKeep the appointment book full - filling cancellations, managing recalls and no-showsTake and allocate patient payments, process health fund claims, and balance the till at the end of the dayKeep invoices organised and passed on to the right place for processingHelp nervous or first-time patients feel comfortable and cared forAbout youPrevious reception, customer service, or front-desk experience (dental or medical experience is a bonus,



not essential)Confident on the phone and comfortable juggling a busy front deskCareful with detail - especially with patient records and end-of-day paymentsA genuine, friendly manner - you like people, and it showsComfortable with (or quick to learn) practice management and rostering softwareAbove-award payA supportive, fun, caring team environmentA genuine focus on your mental health and wellbeingOngoing training and developmentMonthly team social eventsInvolvement in our local Cooroy/Sunshine Coast communityAn exciting time to join, under new managementAbout usWattle Street Dental has been part of the Cooroy and Sunshine Coast Hinterland community for over 10 years - and we're now under new management, bringing fresh energy and exciting changes to the practice.
We practise up-to-date dentistry with a whole-person approach - looking beyond the tooth to understand each patient, not just treat what's in front of us.
We're a busy 8-chair practice, but what really sets us apart is how we treat people: patients and team alike.
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📌 Front Desk Receptionist For A Holistic Dental Practice (Queensland)
🏢 Wattle Street Dental
📍 Queensland