Jobtailor is seeking a seasoned Head of Contact Centre to lead and inspire a high‑performing customer service team within the retail energy sector. You will shape service standards, drive engagement, and champion customer outcomes.
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You will coach and develop team members, ensure regulatory compliance, and translate financial insights into sustainable business results while enhancing data integrity and the overall customer experience.
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📌 Customer Solutions Team Leader Energy Retail & Compliance Melbourne
🏢 Jobtailor
📍 Melbourne
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