As the first point of contact for our clients, you will play an important role in creating a warm and professional experience while ensuring the clinic runs smoothly behind the scenes.
This is an exciting opportunity for someone who thrives in a fast-paced clinic environment, genuinely enjoys working with people, and takes pride in delivering an exceptional client experience.Key responsibilitiesProviding a warm, professional and welcoming experience for all clientsManaging reception, appointments and daily clinic flowResponding to phone, email and online enquiriesManaging bookings, confirmations and client follow-upsProcessing payments and maintaining accurate client recordsSupporting the day-to-day operations of the clinicMaintaining a beautifully presented,
organised and professional clinic environmentManaging stock and general clinic suppliesAssisting the team with administration and operational tasksHelping ensure the highest level of client care and service at every touchpointAbout youWarm, confident and professionalExceptionally organised with robust attention to detailProactive and able to take ownership of the roleReliable and comfortable working independentlyCalm and efficient in a busy environmentAn excellent communicator with strong customer service skillsConfident with technology, booking systems and general administrationPassionate about providing an exceptional client experienceA beautiful clinic environment in Burleigh Heads
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