Monash Health exists to reimagine care, so that people can live their best lives.We provide secure andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.Our team of 24,000 people are full hearted, open minded and all in.
Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.To see first-hand what our colleagues think about working here,take a lookat the following short videosmonashhealth.org/careers.About UsMonash Health'sElective Surgery Services delivers coordinated, patient-centred care across a wide range of surgical specialties, supporting patients from referral through to admission and treatment.
Our teams work collaboratively across multiple hospital sites to ensuretimelyaccess to care,high standardsof safety and quality, and a respectful, supportive experience for every patient.About the RoleAre you a people-focused administrator who enjoys working in a fast-paced, team-oriented environment and supporting patients through an important stage of their healthcare journey?
Monash Health Elective Surgery Services is seeking enthusiastic and compassionate Clerical Staff to join our busy team on a full-time or part-time fixed term basis at Dandenong hospital.
This is a rewarding opportunity to contribute to high-quality patient care by delivering efficient, respectful, and reliable administrative support across a range of surgical specialties.As an Elective Surgery Clerk, you will play a key role in managing patients on the Elective Surgery Waiting List and supporting a smooth, well-coordinated surgical journey.
You will be part of a large,



supportive team that values collaboration, accountability, and patient-centred care.Key Responsibilities:Coordinate and deliver administrative functions related to elective surgery bookings across multiple sitesManage patient enquiries from referral through to admissionProcess Requests for Elective Admission (REA) documentationCompleteaccuratedata entry and appointment scheduling using systems such asiPM, EMR, SMR, and OutlookPrepare, collate, and scan patient documentation in line with records management requirementsAbout YouYoubring experienceinhealthcare administration, with strong computer literacy and a sound understanding of medical terminology and patient administration systems.
You willdemonstratewell-developed clerical and administrative capability, excellent communication skills, and a proactive approach to problem solving.
Highly organised and adaptable, you will thrive in a dynamic healthcare environment,maintaina strong patient-centred focus, and show a genuine commitment to continuous professional development and service improvement.Key Skills, Experience and Capabilities:Proven experience performing a broad range of clerical and administrative functions in a healthcare or similar settingHigh-level computer skills, including Microsoft Office and electronic patient management systems (e.g.iPM/EMR)Strong written, verbal, and interpersonal communication skills with a collaborative, team-focused approachExcellent organisational, time management, and priority-setting skills in a fast-paced environmentDemonstrated adaptability, resilience,



and initiative when responding to changing priorities and challengesStrong patient and client focus, with a commitment to delivering respectful,timely, and person-centred careIn ReturnAs part of the Monash Health team, you will have access to:Salary packaging options to increase your take-home payOngoing professional development, training, and career progression opportunitiesA supportive and collaborative team environmentEmployee wellbeing initiatives, including access to an Employee Assistance Program (EAP)Opportunities to work across Victoria's largest public health serviceA diverse and inclusive workplace that values respect, equity, and belongingAt Monash Health, you'llbe part of an organisation that makes a meaningful difference every day—supporting patients, communities, and your own career growth.For a confidential discussion and to explore this opportunity further, please reach out toColin White (Peri-operative & Elective Surgery Manager) on ******** ***Our Culture and ValuesAt Monash Health, our people are at the heart of everything we do.
Our culture is inclusive,supportiveand future-focused, underpinned by clear values and a commitment to continuous improvement.Ourteamsplay a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity,transparencyand excellence.You'llbe encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.We recognise the value of equal employment prospect.
We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Secure Standards.
#J-*****-Ljbffr

📌 Elective Surgery Administration Officer (Melbourne)
🏢 Monash Health
📍 Melbourne