Towing Operations Allocator/Dispatcher (PM Shift)About the roleAlpha Heavy Towing is seeking dedicated and reliable Dispatcher/Allocator to join our Kemps Creek team.In this full-time PM shift role, you will be responsible for the effective allocation and coordination of our heavy vehicle fleet, ensuring timely and reliable towing services for our clients throughout NSW region.Key ResponsibilitiesMonitor and manage the real-time status of jobs and trucksAllocate jobs and dispatch drivers based on location, truck type and availabilityCommunicate with drivers and customers, providing clear updates and ETAsPrice jobs and accurately enter job details into our systemsCoordinate multiple jobs and trucks at the same timeTroubleshoot and resolve issues, delays and changes during the shiftMonitor driver movements and ensure jobs are progressing as requiredLiaise with customers, workshops,



transport companies and other stakeholdersEnsure all job information is accurately recorded and updatedWhat We're Looking ForPrevious experience in transport allocation, dispatch or logistics coordinationMUST have strong knowledge of Sydney suburbs and roadsKnowledge of different truck types and combinations.Mechanically mindedStrong communication and interpersonal skillsAbility to problem solve and make decisions under pressureFlexibility to work weekends when requiredA passion for customer service and keeping trucks movingWhat We OfferFast paced working environmentOpportunity to join a growing heavy towing businessAbout UsAlpha Heavy Towing is a trusted leader in heavy towing.
With a modern fleet and a dedicated team, we deliver reliable and efficient services across NSW.We are a growing business and are looking for someone who can become an important part of our operations team.
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📌 Towing Operations Allocator/Dispatcher (Pm Shift) (Sydney)
🏢 Alpha Heavy Towing
📍 Sydney