CommBank is seeking a Customer Service Specialist for a 12-month secondment in Sydney, focusing on Bank Guarantees establishment and end-to-end customer support. You will process requests, review documents, issue guarantees and handle amendments while collaborating with Risk, Legal, and Relationship teams to ensure accurate service delivery.
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You will balance efficiency with quality, manage inquiries, and use AI/digital tools responsibly to improve the customer journey and risk management.
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📌 Bank Guarantees Specialist Hybrid Role Sydney
🏢 Commbank
📍 Sydney
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