Blue Cross Animals Society of Victoria operates an animal shelter dedicated to the care, protection and rehoming of animals in need. We are seeking a reliable and organised Shelter Support and Communications Officer to provide day to day support to our Shelter Supervisor.

This is a support-focused role, suited to someone who enjoys contributing to day-to-day shelter operations and supporting positive outcomes for animals and the community.

About the Role

Working under direction, the role assists with communication, social media and general support tasks to help the shelter operate smoothly.

A key focus of this role is supporting professional, visually appropriate social media content that positively represents the organisation and animals in care.

Key Responsibilities
Provide day-to-day administrative and practical support to the Shelter Supervisor
Assist with creating Facebook and Instagram content that is transparent, professional and visually appealing
Help share animals in care, adoption opportunities and shelter updates
Monitor social media messages and comments and escalate enquiries as required
Assist with emails, messages and general correspondence
Support communication with adopters,



volunteers and members of the public
Assist during busy periods or shelter events under direction
Contribute to a positive, respectful and animal-focused shelter setting

Selection Criteria

Essential:
Valuable written and verbal communication skills
Confidence using social media platforms, with an eye for clear, professional and visually appealing presentation
Basic computer skills (email, documents, online platforms)
Ability to follow instructions and work under supervision
Reliable and adaptable approach
Interest in animal welfare

Desirable:
Experience in an animal shelter or animal welfare setting
Experience supporting a supervisor or small team

About the Role
Part-time position with morning hours
Award: Animal Care & Veterinary Services Award 2020
Hours to be discussed with the successful applicant
How to Apply

Please submit your resume and a brief cover letter outlining your interest in the role and relevant experience via Seek. Applicants are encouraged to include examples of social media content they have created or contributed to (links or screenshots welcome).

📌 Shelter Support And Communications Officer Wonga Park
🏢 Blue Cross Animals Society of Victoria
📍 Wonga Park