Part-Time Customer Service / Administration OfficerBrendale | Part-time | 21 hours per week | Flexible hours | Immediate startLooking for a part-time role that can work around school hours or other commitments?
We're currently looking for a Customer Service / Administration Officer to join a busy team in Brendale on a temporary basis, starting ASAP through to 18 December ****.The role is 21 hours per week, with flexibility around which days and hours you work, making this a excellent opportunity for someone looking for a role that fits around family or other commitments.About the roleYou'll be responsible for supporting customers and the internal team by processing orders, checking stock availability and keeping customers updated on delivery timeframes.Your day-to-day duties will include:Processing customer orders accurately and efficientlyResponding to customer enquiries via phone and emailProviding customers with delivery ETAs and ETDsChecking stock availability and managing back ordersHandling and resolving customer queries and complaintsEntering and processing orders through SAPKeeping accurate records of customer interactions and transactionsCommunicating with production and dispatch teams to coordinate ordersProviding customers with updates on availability and delivery datesCalculating pricing and applicable discountsAssisting with stocktakes when requiredReleasing orders for pickingWorking closely with internal teams to ensure orders are delivered accurately and on timeGeneral administration and other duties as requiredAbout youWe're looking for someone who is organised, reliable and enjoys working with customers.You'll ideally have:Previous customer service and/or administration experienceStrong attention to detailGood communication skillsThe ability to manage multiple tasks and prioritiesConfidence speaking with customers over the phone and via emailGood computer skillsExperience with SAP or another ERP/order processing system would be an advantageA proactive approach and willingness to work as part of a teamWhat's on offer?
Brendale location21 hours per weekFlexible days and hours to work around school hours or other commitmentsImmediate startTemporary position through to 18 December ****Supportive team environmentIf you're looking for a flexible part-time opportunity and have customer service or administration experience, we'd love to hear from you.
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📌 Part Time - Customer Service / Administration Officer (Brisbane)
🏢 National Workforce
📍 Brisbane