A permanent full time Customer Service Representative position with Jumbocorp, a fast-growing waste management and recycling services company serving the construction industry. The role involves being the first level of support and contact for incoming calls and email support, establishing and sustaining productive relationships with clients, and providing excellent customer service ensuring all clients receive a prompt response to requests and queries.
Key responsibilities
Establishing and sustaining productive relationships with clients
First level of support and contact for incoming calls and email support
Provide excellent customer service ensuring all clients receive a prompt response to requests and queries
Think through problems pragmatically with a high attention to detail
About you
Australian citizenship is required for this position
High level of IT competency
Proficiency with database systems is required
Positive and strong work ethic
Ability to work efficiently with excellent attention to detail
Excellent verbal and written communication skills, love dealing with people on a regular basis
Able to work as part of a broad team
Strong interpersonal, teamwork and organisational skills
Problem solving skills
Ability to remain focused in a high-pressure environment
Advantages
Work in an energetic "can do" workplace
Work with great people who support each other
Work with fast growing, creative company
Competitive remuneration package including super
Comprehensive training and support during on boarding period
Positive and supportive team environment
About us
We are a rapid-growing company established in 2010 providing waste management and recycling services to the construction industry.
📌 Customer Service Officer South Melbourne
🏢 Jumbocorp
📍 South Melbourne
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