Zurich Cover-More is seeking a responsive Customer Care professional to support daily operations and coach a team across phone, email, chat and social channels.
You will act as a key escalation point, ensuring compliant, timely outcomes for customer inquiries.The role requires experience in customer service within regulated industries, strong communication, and the ability to analyze feedback data.
A hybrid work model and competitive advantages are offered.
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📌 Customer Care Shift Lead (Tasmania)
🏢 Cover-More Group
📍 Tasmania
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