Full-time Permanent Mid-level SeniorPosted 24 Sep ****DescriptionSummary: The Floor Manager plays a crucial role in ensuring the smooth operation of our hospitality services at Kuro Bar & Dining in Sydney CBD.
This position is, above all, to assist the General Manager in daily floor activities, maintaining high standards of customer service, and leading the front-of-house team to deliver exceptional dining experiences.
The ideal candidate will possess strong leadership skills, in-depth wine knowledge, and a passion for the hospitality industry, contributing to the overall success of the restaurant.
Immediate start possible.Responsibilities:Assist the General Manager in daily operations and floor managementOversee floor operations and service standards during shiftsLead and support the front-of-house team,
providing guidance and training as neededAdvise guests on wine selections and pairings across our listProactively upsell food and wine items — going beyond order-taking to identify opportunities that enhance the guest experience and drive revenueHandle customer complaints and feedback professionally and efficientlyMonitor inventory levels and assist in ordering suppliesMaintain cleanliness and organisation of the dining area and service stationsEnsure compliance with health and safety regulationsQualifications:Minimum 1 year of experience in fine diningStrong knowledge of wine and food and beverage service standardsExcellent communication and interpersonal skillsAbility to work in a quick-paced environment and manage multiple tasksFlexibility to work various shifts, including weekends and holidays
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📌 Floor Manager (Sydney)
🏢 Rgit Australia
📍 Sydney
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