Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring workplace. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community.

About the role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part time casual basis. Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.

Your responsibilities
Front desk management including all administration duties
Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
Experience in Best Practice
Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
General housekeeping and upkeep of reception area and Doctors consulting rooms

About you





You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic and enjoy being a part of a fun and dynamic team.

Skills & Experience:
Minimum 12 months experience as a medical receptionist (ideal)
Experience with Best Practice software (preferred)
Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
Comprehension of and dedication to patient confidentiality
Exceptional verbal communication and interpersonal skills
Reliable and punctual

Why us?
Flexibility with working hours
Remuneration will be variable based on experience and qualifications
Supportive, family-friendly and inclusive team setting
Onsite training and development will be provided

Please apply directly through the Ausdocs Group Recruitment Platform - only these applications will be considered.

📌 Medical Receptionist Cleveland
🏢 Ausdocs Holdings Group
📍 Cleveland