Mercedes-Benz Waverley
Mercedes-Benz Waverley is proud to be part of a Mercedes-Benz dealer group that earned Mercedes-Benz Circle of Excellence Metro Dealer of the Year for ****, ****, ****, ****, ****, and ****, reflecting our commitment to excellence in customer service and dealership performance.
As we continue to grow, we are seeking a professional, friendly, and highly organised Dealership Receptionist to join our team.
What's on Offer
Competitive salary plus commissions (based on experience)
Monday to Friday, full time role
Modern facilities and supportive team environment
Ongoing training and development
Access to employee group discounts across vehicles, servicing, and parts
Job security within a strong, privately owned automotive group
Employee Assistance Program
A supportive, high-performing team culture
About the role
At Mercedes-Benz Waverley, luxury, professionalism, and exceptional customer experiences are at the heart of everything we do. As the first point of contact for our guests, you will play a key role in shaping memorable first impressions and representing one of the world's most prestigious automotive brands.
Key responsibilities
Act as the lead point of contact for all visitors and incoming enquiries
Deliver a premium first impression, both in person and over the phone
Oversee the day-to-day flow and presentation of reception




Coordinate and maintain customer records and databases
Liaise professionally with customers, suppliers, and couriers
Manage stationery, supplies, and front-of-house organisation
Maintain immaculate presentation across reception and guest lounge areas
Handle incoming/outgoing mail and dealership communications
Provide proactive support to administration and management teams
Identify opportunities to improve the overall customer experience
About you
You are a confident and polished professional who thrives in a fast-paced, customer-focused environment and takes pride in owning your space.
Proven experience in a reception or front-of-house role (dealership experience highly regarded)
Strong ability to take initiative and manage priorities independently
Exceptional communication and interpersonal skills
High level of professionalism and personal presentation
Strong attention to detail and organisational skills
Comfortable working in a high-volume environment
A proactive, solutions-oriented mindset
The successful applicant must complete a National Police Check.
Mercedes-Benz Waverley and the Patterson Cheney Group are Equal Opportunity Employers. We welcome applications from suitably qualified candidates and do not accept applications from recruitment agencies.
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📌 Dealership Receptionist - Mercedes-Benz Waverley (Melbourne)
🏢 Mercedes-Benz Waverley
📍 Melbourne