The Department of Parliamentary Services is seeking an ICT Service Desk Analyst within the Digital Customer Services Branch to provide first-level ICT support for parliamentarians, staff in Parliament House and electorate offices, handling incidents and service requests with a focus on timely, qualified service.
The role involves telephone-based support, escalation to specialist teams, and contribution to knowledge articles, with on-site rostered shifts and after-hours on-call as needed.
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📌 Dynamic Ict Service Desk Analyst For Parliament (Canberra)
🏢 The Department of Parliamentary Services
📍 Canberra
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