HFH Auto Group is arguably one of the biggest Automotive Car Dealership groups in the South East Suburbs of Melbourne.
Established in **** HFH Auto Group has grown from just a single brand to owning and representing several brands including Toyota, Ford, Mazda, Lexus and Jayco.Our mission:To become the most respected and loved dealership group in Australia—famous for always putting our customers and teammates first.Our Values100% – Be passionate about getting better every dayTeamwork – Every role matters, every contribution countsIntegrity – Always do the right thingRespect – Treat everyone with genuine careFun – Bring positivity to everything we doRecognition – Celebrate the moments that matterThe RoleWe are seeking an experienced Full-Time Service Receptionist to join our Service Department at Berwick Toyota.This is a front-of-house, customer-focused position where you will be the first point of contact for our service customers.
You will play a key role in creating a welcoming and professional experience, both in person and over the phone.Your days will be quick-paced and varied, requiring strong communication, organisation,



and a genuine passion for customer service.Key ResponsibilitiesMeeting and greeting customers in a warm and professional mannerAnswering incoming calls and assisting with customer enquiriesBooking service appointments and managing the service calendarKeeping customers informed and ensuring a smooth front-of-house experienceCoordinating courtesy vehiclesSupporting the Service team with general administrative dutiesMaintaining a clean, professional and welcoming reception areaHandling customer queries and escalating where requiredMust HavePrevious service reception or customer service experience (automotive highly regarded)Strong administrative and organisational skillsOutstanding communication and interpersonal skillsFriendly, professional and well-presentedHigh attention to detail and time managementAbility to multitask in a fast-paced environmentSound knowledge of Microsoft OfficeA team-focused attitude with a positive, can-do approachWhat You Can ExpectCompetitive hourly rateOngoing training and developmentSupportive team environmentCareer progression opportunities within a growing dealership group
#J-*****-Ljbffr

📌 Service Receptionist (Melbourne)
🏢 HFH Auto Group
📍 Melbourne