Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in **** and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About the role
We are seeking an experienced Sales & Marketing Coordinator to join our team, based in Fremantle on a permanent full time basis. This role is a key support role within the Sales and Marketing team and its objective is to provide high quality support for Marketing team for Rottnest Express, Horizontal Falls Seaplane Adventures, Exmouth Dive & Whalesharks Ningaloo, Captain Cook Cruises and the wider Journey Beyond team. Reporting to the Sales and Marketing Manager you will be assisting with the development of revenue, market share, reputation, and profile.
Key responsibilities




Income generation through coordination of sales and marketing activity including campaigns by assisting with planning and execution
Planning, content generation and community management of content for social channels
Support and grow stakeholder relationships
Monitoring campaign performance and preparing sales and marketing reports
Conducting competitor and market research to identify trends and opportunities
Supporting trade, group, and partnership initiatives to drive business growth
Coordinating events, sponsorship activations, familiarisations, and industry engagements
To be successful in this role, you will bring:
Previous experience in a sales, marketing, tourism, hospitality, or similar coordination role
Excellent written and verbal communication skills
Experience working with CRM, CMS, social media, and digital marketing platforms
Robust organisational skills and the ability to manage multiple priorities and deadlines
Proficiency across the Microsoft Office Suite
High attention to detail and a proactive, solutions-focused approach
Creative and analytical thinker with strong problem-solving skills
What We Offer
Generous discounts on Journey Beyond travel and experiences
An attractive salary and positive work environment
Study Assistance Policy
A career with opportunities for progression, transfers, and secondments
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Private Health discounts
Employee Assistance Program
Discounts on Journey Beyond merchandise
This is an amazing opportunity to work in a dynamic, growing tourism business!
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📌 Sales & Marketing Coordinator - Rottnest Express (Western Australia)
🏢 Journey Beyond
📍 Western Australia