Kick offyour banking career with acommunity minded and trusted bankSupportive team environment with excellent career pathwaysPart-time and casual opportunities, no weekendsAre you ready to start a rewarding career in banking?
As aCustomer Service Representative,you will join our teamproviding great service to IMB Customers in relation to their financial needs.
We have a part-time opportunity working three full days per week, and a casual position(versatile availability required), both workingfrom our friendly branches across the ACT and Queanbeyan.About the roleProactively engaging members in conversations and interactions across face-to-face, phone and online channelsExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platformsCash handling, balancing and administrative dutiesWorking with your Branch Manager and team to collectively achieve the goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.About youExperience in sales and service,
in any industryFlexible availability Monday-FridayCash handling skills withan eye for detailA learning mindset and the ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamThe willingness to travel within the region as required for training or staff relief.About IMBWe are proud of our 145-year history helping members achieve their financial goals.
As a member-owned bank, we're focused on delivering great experiences, trusted service, and innovative solutions that make banking easier.
An award winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in the communities in which we live.IMB Perks include:A supportive culture that actively promotes inclusionCompetitive remunerationProduct concessionsPaid parental leavePurchased leave optionsStudy assistanceGenuine investment in your learning and professional growth.
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📌 Customer Service Representative - Canberra
🏢 Imb Bank
📍 Canberra
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