McDonald’s Stanthorpe is seeking for experienced Retail Manager to oversee the retail operations of its rapid-food's outlets. The Retail Manager is responsible for the effective day-to-day management of McDonald’s retail operations to ensure efficient business performance, high standards of customer service, effective staff management, and sustained profitability. The role involves leading and supervising staff, overseeing store operations, ensuring compliance with workplace health and safety and company standards, and contributing to the achievement of organizational objectives.

Key Duties and Responsibilities
Plan, organize, and control day-to-day retail store operations by implementing customer service standards and operational procedures to achieve efficiency, profitability, and sales targets
Monitor and manage stock levels, ordering, inventory control, and loss prevention to ensure optimal product availability while minimizing costs
Manage staff recruitment, training, rostering, supervision, and performance management across all shifts inline with workplace policies




Ensure compliance with workplace health and safety, security, and company regulations
Review sales reports, financial records, and budgets to control expenses, improve operational efficiency, and maximize profitability
Implement company policies, promotional activities, pricing strategies, and operational initiatives as directed by senior management
Handle customer feedback and complaints, ensuring timely resolution in line with company standards
Liaise with senior management and internal teams to report on store performance and support continuous improvement initiatives

Skills and Competencies
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Ability to manage staff performance and motivate teams
Strong organizational and problem-solving skills
Ability to work flexible schedule, including weekends and overnight shifts
Solid commitment to delivering high standards of customer service and satisfaction

📌 Retail Manager Stanthorpe
🏢 McDonald's STANTHORPE QLD (1091)
📍 Stanthorpe