Guest Service Agent - Rydges Pit Lane (South Australia)

Guest Service Agent - Rydges Pit Lane (South Australia)

06 Oct
|
EVT Group
|
South Australia

06 Oct

EVT Group

South Australia

About EVT: Rydges Pit Lane is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel.
In a world of cookie cutter experiences, here at EVT we believe in changing the game.
It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
Proudly owned and operated in Australia and Current Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels.
We're not just in the neighbourhood, we're part of it.
Every hotel is designed for ease, connection and quality.
From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service.
Whether it's for work or a well‐earned break, our place feels like home with the charm of somewhere current.
Join us to help make every moment memorable.EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Once you're in,



there's no limits on where your career could take you.Key ResponsibilitiesWelcome guests warmly and ensure smooth check-in/check-outRespond promptly to guest needs and special requestsCo-ordinate with housekeeping and maintenance for room readinessManage reservations and daily guest transactions accuratelyProvide information about hotel services and local attractionsMaintain a clean, safe, and professional front desk environmentParticipate in training and team meetingsWhat You'll BringStrong customer service and communication skillsFamiliarity with hotel systems and proceduresAbility to collaborate across departmentsDetail-oriented and accurate in transactionsAdaptable and open to continuous learningKnowledge of WH&S; and operational policiesHow You WorkDaymaker ethos - no one's too big for the small things.Inclusive leader - values diverse perspectives; builds belonging.Perks from Day OneAs part of EVT, you unlock Elevate Perks from your first day.
Parity for all levels - no ivory towers.50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.Seasonal perks at Thredbo.Rapid career growth across our hotel & entertainment network.Paid parental leave; community & volunteering opportunities.
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📌 Guest Service Agent - Rydges Pit Lane (South Australia)
🏢 EVT Group
📍 South Australia

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