About the Role:As a CBRE Data Center Technician, To provide exceptional customer service and comprehensive Maintenance services to the client and the contract.
In order to be successful in the role it is key that the Shift Technicians understands procedures, processes and operates them to the required standardsRequired to work on Shift 12 hours rotating - Continental roster 4 on - 2 days/2 nights - 4 days off , 5 on - 2 days/3 nights - 5 days off & repeat subsequently 5 on 3 days, 2 nights - 5 day off > 4 on - 2days/2nights - 4 days off5:30 am - 5:30 pm /5:30 pm - 5:30 amStatic site support - only to 1 Data Center's clientWorking location - Sydney CBD - Ultimo, Harris streetThis job is part of the Critical and Technical Services job function.
They are responsible for technical maintenance services in critical client environments.What You'll Do:OperationalResponsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteriaResponsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficientlyCarry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work ordersMonitor BMS for running and alarm conditions when requiredBuilding walk-rounds, taking meter readings from UPS, PDU's and other electrical equipment to monitor capacityInvestigate faults, identify root causes and effect remediesPrepare accurate / timely service/incident reports as requiredEnsure corrective / repair works are carried out in accordance with current regulationsAssist when/where required with equipment installation works and asset data captureParticipate in emergency call out roster providing cover for weekend and team member absences,



as requiredDevelop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexitiesDeliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriateBe a point of contact during significant events or multi-discipline technical escalations occurring within the specified sitesAs necessary, participate in any business continuity plans the team may be involved inEnsure data centre operations and CBRE business policies and processes are complied with at your sites i.e. effectively communicated, implemented and adhered to within the contractEnsure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
Ensuring contractually agreed SLA's and KPI's within the Scope of Works (SOW) are met and necessary record retention demonstrating adherenceManage contractors/suppliers to insure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAsPromote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all timesManage other tasks as directed by the clientEscalate relevant matters to superiors as soon as practically possibleProvide relief to the Shift Lead during their absencePeopleCulture carrier and promotes best practiceCustomer Relationship Management - Maintain positive relationship with the Clients/CustomersHold team members accountable to performance standards, managing,



understanding and addressing any underperformance appropriately Participate in work related team meetings and activities as requiredActively promote teamwork within the team, contract and business Quality and SafetyQHSE - Responsible for administrative tasks related to QHSE Reporting and management of work management system Logging hazards & customer feedback on the QHSE Management PortalLog books complianceMaintaining compliance with all mandatory training OthersReceiving supplier quotes and uploading onto the internal system for client approvalConstantly improve quality, service, and efficiencyProcess improvement Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situationWhat You'll Need:Experience, Knowledge, Skills and AbilitiesEssentialMust understand all the associated safety code related requirements relative to providing the service.
Experience with Health & Safety Risk Assessments and Control Measures3-4 years Experience of maintaining critical & temperature control conditioned environmentsDetailed understanding and experience of the electrical and mechanical systems used in a data center setting, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
Prior exposure to maintenance scheduling and subcontractor management and supervisionStrong understanding of ticketing or workflow management systems and toolsExperience of managing escalation and emergency issuesNSW Electrical License & completed Certificate III Electrotechnology ElectricalGood building services knowledgeGood Customer relationship skillsWorking knowledge of "Permit to work" systemsUnderstand and interpret technical drawings / processesExperience of CMMS and BMS systemsAustralian Citizen - to support requirement for NV1 vetting security clearance
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📌 Data Center -Shift Technician, Electrical (Sydney)
🏢 Cbre Group
📍 Sydney