RFTN & Mechanical Air is a growing HVAC company based in Padstow, Sydney, with a team of 20 people across our Service & Maintenance and Installation divisions.Our Service & Maintenance team works with a diverse range of clients, including RSL clubs, pubs, commercial properties, and student accommodation.We're looking for an organised, proactive and people-focused person to join our team.
This is a hands-on role where you'll work closely with our Service Manager, technicians, clients and the wider team.The Role:Service CoordinationScheduling service and maintenance jobs using SimPROCoordinating technicians and managing their daily schedulesCommunicating directly with technicians in the fieldLiaising with clients to schedule works and provide updatesManaging incoming service requests and ensuring they are followed throughManaging the day-to-day flow and changing priorities of a busy service departmentCollating, checking and approving technician timesheetsEnsuring service administration is accurate and up to dateSupporting the Service Manager with the smooth running of the departmentOffice & Accounts AdministrationSupporting the day-to-day running of the officeSupporting communication across the wider teamHelping identify and improve processes as the business continues to growCreating sales invoices through our systemsProcessing accounts payable invoicesAssisting with general finance administrationAbout YouWe're looking for someone who is:Highly organised – able to manage multiple priorities without losing track of the detailsA great communicator – comfortable dealing with clients, technicians and managersCalm under pressure – able to adapt when schedules change and problems come upProactive – you see what needs to be done and get onto itClient-focused – you understand the importance of keeping clients informedA team player – positive, reliable and willing to help wherever neededMost importantly,



we're looking for someone with the right attitude who wants to become an important part of a growing business.Experience with the following would be highly regarded:Microsoft Office – particularly Excel and WordExperience in HVAC, construction, facilities management or another service-based industry would be advantageous, but we are open to people from other industries who have the right skills and attitude.We're a small and growing business, which means your contribution will genuinely matter.You'll work closely with the leadership team, build relationships across the business, and have the opportunity to help shape how we operate as we grow.This isn't a role where you'll be stuck doing the same thing every day.
You'll have responsibility, variety, and the prospect to make a real impact.If you're organised, people-focused and enjoy a busy environment where no two days are the same, we'd love to hear from you.Service & Office CoordinatorPadstow, Sydney | Full-timeRFTN & Mechanical Air is a growing HVAC company based in Padstow, Sydney, with a team of 20 people across our Service & Maintenance and Installation divisions.Our Service & Maintenance team works with a diverse range of clients, including RSL clubs, pubs, commercial properties, and student accommodation.We're looking for an organised, proactive and people-focused person to join our team.
This is a hands-on role where you'll work closely with our Service Manager, technicians,



clients and the wider team.The Role:Service CoordinationScheduling service and maintenance jobs using SimPROCoordinating technicians and managing their daily schedulesCommunicating directly with technicians in the fieldLiaising with clients to schedule works and provide updatesManaging incoming service requests and ensuring they are followed throughManaging the day-to-day flow and changing priorities of a busy service departmentCollating, checking and approving technician timesheetsEnsuring service administration is accurate and up to dateSupporting the Service Manager with the smooth running of the departmentOffice & Accounts AdministrationSupporting the day-to-day running of the officeSupporting communication across the wider teamHelping identify and improve processes as the business continues to growCreating sales invoices through our systemsProcessing accounts payable invoicesAssisting with general finance administrationAbout YouWe're looking for someone who is:Highly organised – able to manage multiple priorities without losing track of the detailsA great communicator – comfortable dealing with clients, technicians and managersCalm under pressure – able to adapt when schedules change and problems come upProactive – you see what needs to be done and get onto itClient-focused – you understand the importance of keeping clients informedA team player – positive, reliable and willing to help wherever neededMost importantly, we're looking for someone with the right attitude who wants to become an important part of a growing business.Experience with the following would be highly regarded:Microsoft Office – particularly Excel and WordExperience in HVAC, construction, facilities management or another service-based industry would be advantageous, but we are open to people from other industries who have the right skills and attitude.We're a small and
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📌 Service & Office Coordinator (Sydney)
🏢 RFTN Pty
📍 Sydney