This role is responsible for managing warranty claims, credit processing, reconciliations and service-related transactions, ensuring all claims and credits are accurately processed and followed through to resolution.Client DetailsThis is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions.
Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.DescriptionProcess warranty claims,
credits and supporting documentationFollow up outstanding claims and credits through to resolutionInvestigate discrepancies and liaise with stakeholders to ensure prompt outcomesProcess and monitor service agent invoices and paymentsPrepare reporting and administrative documentation as requiredSupport external service providers and internal teams with claims-related enquiriesProfileStrong attention to detail and a high level of accuracyA process-driven mindset with excellent follow-throughExperience working with ERP systems (Dynamics or Business Central highly regarded)Strong communication and stakeholder management skillsA proactive attitude and willingness to roll up your sleevesJob OfferDiverse role with a mix of claims, credits and stakeholder management responsibilitiesSupportive team environment with strong tenureSecure, full time opportunity
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