Position Title:
Administrative Assistant
Employment Type:
Ongoing
FTE / Hours:
Part Time - 0.4 (15.2 hours per week)
Department:
VET Directorate
Location:
Multi-Campus (as directed by the Manager)
Award / Agreement:
Melbourne Polytechnic Academic and Professional Staff Agreement ****(PACCT)
Classification Level:
PACCT3.1
Salary:
$63,689 pro rata plus superannuation
Applications Close:
Tuesday, 20 October ****
Job Summary
Provide efficient, responsive and confidential administrative support across the VET Directorate, supporting effective VET program administration and a positive student experience.
Why You'll Love Working Here
Melbourne Polytechnic has delivered hands‐on, future‐focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you'll enjoy:
Meaningful work that supports education, training, innovationand student success
A supportive and collaborative team environment
Flexible work arrangements, where applicable
Exposure to diverse programs, systems and continuous improvement initiatives
A values-driven organisation committed to inclusion, wellbeing and quality
About the Role
Reporting to the Directorate Administrator, the Administrative Assistant provides efficient, responsive and confidential administrative support across the VET Directorate, working collaboratively with the Directorate administration team, managers and teaching teams.
You will support the effective administration of VET programs and the student lifecycle, providing high-quality service to students and stakeholders, maintaining accurate records and information, and supportingconsistent administrative processes in accordance with Melbourne Polytechnic policies and procedures.
This position suits someone with strong administrative, organisational and customer service skills who can manage competing priorities, work collaboratively and provide accurate and responsive support in a busy education environment.
What You'll Do
Provide administrative support across the student lifecycle, including enquiries, course information, enrolments, amendments, completions and other student administration activities
Support academic administration processes including assessment administration, adaptable learning activities, outstanding results, unresolved attendance and training plans,



and work with relevant teams to maintain accurate student and programinformation
Provide effective and confidential administrative support to managers and teaching teams, including correspondence, document preparation and formatting, mail merges and mail-outs, database and spreadsheet maintenance, reporting and resource administration
Coordinate administrative arrangements for meetings, events, training and other Directorate or departmental activities, including meeting and secretariat support where required
Maintain accurate records, databases, filing and archiving systems and use relevant applications including Microsoft Outlook, Word, Excel, SharePoint, CELCAT and the Student Management System
Provide high-quality customer service to students and internal and external stakeholders, responding to enquiries accurately and professionally and supporting the resolution of administrative matters
Undertake routine financial administration, including processing tax invoices, purchase orders and payments and maintaining accurate supporting documentation
Provide administrative support for course accreditation and renewal processes and maintain records and documentation supporting internal and external accreditation and quality activities
Work collaboratively across the Directorate to support consistent administrative systems and practices and contribute to improvements in administrative processes, systems and service delivery
What You'll Bring
Essential
Relevant experience providing administrative support, preferably within an education or similarly complex service environment
Demonstrated administrative and organisational skills, including document preparation and formatting, spreadsheet development, database maintenance, filing, records management and general administrative systems
Strong digital literacy and proficiency in Microsoft Office applications, with the ability to effectively use and learn relevant student, scheduling, records and administrative systems
Experience in, or demonstrated ability to support, internal and external course accreditation and associated administrative processes
Strong written,



verbal and interpersonal communication skills, with the ability to communicate effectively with students and a diverse range of internal and external stakeholders
Strong organisational and problem-solving skills, with the ability to plan and prioritise work, meet deadlines and respond flexibly to changing operational requirements
Demonstrated initiative and a proactive approach to identifying administrative needs and improving processes and service delivery
Demonstrated ability to work effectively both independently and collaboratively as part of a team
Demonstrated commitment to providing responsive, accurate and professional customer service
Ability to exercise tact, diplomacy, sound judgement and discretion when handling sensitive or confidential information
Demonstrated commitment to quality, continuous improvement and working in accordance with organisational policies and procedures
Qualifications & Mandatory Checks
Qualifications
Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completionof all mandatory employment checks.
You must hold, or be eligible to obtain:
A valid Victorian Working with Children Check (Employee)
A National Police Check
Any other role-specific employment, regulatory or safety checks required for the position
What Happens Next
Our selection process may include:
An interview (in person or via Microsoft Teams)
Reference checks
Employment and qualification verification
We aim to provide a respectful and timely recruitment experience for all applicants.
Questions?
For further information, please contact the Recruitment Team ******
Diversity and Inclusion
Melbourne Polytechnic is an equal opportunity and child-safe employer. We value the knowledge, skills and perspectives of Aboriginal and Torres Strait Islander peoples and strongly encourage applications from First Nations candidates. We also welcome applications from people with disability, people from culturally diverse backgrounds, women in underrepresented areas, and people of all genders, gender identities, sexual orientations and LGBTQIA+ communities.
Recruitment Agencies
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
#J-*****-Ljbffr

📌 Administrative Assistant (Melbourne)
🏢 Melbourne Polytechnic Employees, Location, Alumni
📍 Melbourne