Job Description
Oaks Hervey Bay Resort and Spa are looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office operations on a casual basis.
This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part role in the overall hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out, while also assisting within housekeeping operations.
Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
Assist with housekeeping duties including servicing rooms and public areas as required
Provide local recommendations, handle guest requests, and respond to feedback promptly
Support linen handling, room setup, and presentation standards
Ensure guest rooms and public areas are maintained to brand and cleanliness standards
Coordinate with housekeeping and other departments to ensure guest needs are met
Process payments accurately and maintain up-to-date guest records
Work Setting
Rotating roster across Monday to Sunday
Shift times scheduled within 6:00am to 10:00pm
Long term opportunity.
Hourly Rates (excluding superannuation):
Monday - Friday: $***** per hour
Saturday: $***** per hour
Sunday: $***** per hour
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