06 Oct
|
C. H. Robinson Worldwide
|
Melbourne
06 Oct
C. H. Robinson Worldwide
Melbourne
C.H. Robinson is currently looking for a Manager - Global Forwarding Inland, who will lead the development and execution of a unified regional inland logistics strategy across APAC. This role will drive alignment across drayage, LTL, pickup and delivery, and other inland services, while partnering closely with global product, regional operations, pricing, and commercial teams. The position is accountable for optimizing carrier procurement and relationships, improving financial performance (AGP), and standardizing processes, governance, and tools across the region. The successful candidate will play a critical leadership role in building a scalable, data-driven Inland product, enhancing service quality, and enabling consistent, customer‐centric logistics solutions across APAC.
Responsibilities:
Lead the APAC Inland product strategy and execution roadmap in alignment with global Inland priorities, regional business needs, and customer requirements
Build, develop, and manage a regional Inland team across APAC, providing leadership, coaching, performance management, and clear role accountability
Own regional procurement and carrier relationship management for inland services, including sourcing strategy, carrier segmentation, contract alignment, rate governance, capacity planning, and service performance
Partner with regional operations, pricing, commercial, and product teams to create a unified Inland offering that connects ocean, air, and inland solutions into a consistent customer experience
Drive AGP and volume performance by monitoring inland financial results, identifying margin opportunities, addressing negative trends, and influencing corrective actions with regional stakeholders
Establish and maintain regional carrier scorecards, KPIs, business reviews, and performance improvement plans to improve quality, cost, reliability, and scalability
Support the implementation and adoption of global Inland tools, processes, workspaces, dashboards, bid management practices, rate card governance, and carrier selection standards
Ensure regional data accuracy for carrier master lists, contracted rates, routing guidance, procurement outputs, and performance reporting
Lead change management across APAC by influencing country, branch, CEC, ROL, operations, and commercial leaders to adopt a standardized product‐led Inland model
Represent APAC Inland in global leadership forums, cross‐regional working groups, customer discussions, and internal business reviews
Identify and convert inland growth opportunities, including shipments moving without an attached inland leg, and partner with commercial teams to improve revenue attachment
Support customer‐facing engagements by explaining Inland capabilities, market conditions, carrier options, service standards, and solution design considerations
Partner with Product Strategy Enablement to improve procurement processes, tools, scorecards, dashboards, and operating cadences across the region
Champion continuous improvement, automation, and data‐driven decision making across the regional Inland network
Other duties or responsibilities as assigned according to team, country, or regional business requirements.
Team Leadership
Operate as the primary regional leader for APAC Inland, creating clarity, accountability, and alignment across countries and functions. Build trust with regional operations and commercial leaders while influencing adoption of common carrier strategies, procurement standards, and product governance. Develop team members from operational and procurement backgrounds into product‐minded leaders who can manage data, carriers, customer needs, and regional execution. Translate global strategy into practical regional actions, including ********‐day plans, market reviews, procurement priorities, and measurable performance outcomes. Demonstrate adaptability, curiosity, and openness to new technologies, automation, analytics, and standardized ways of working.
Required Qualifications:
Bachelor's degree from an accredited college or university, or equivalent relevant work experience
Minimum 5 years of global forwarding, logistics, inland transportation, procurement, pricing, product, or operations experience
Minimum 2 years of experience leading teams, projects, or cross‐functional initiatives
Demonstrated experience with inland logistics services such as drayage, LTL, pickup and delivery, carrier management, transportation procurement, or regional ground transportation operations
Robust financial and analytical acumen, including the ability to interpret AGP, volume, cost, rate, carrier, and service performance data
Demonstrated ability to influence across a matrixed regional environment without direct authority
Strong written and verbal communication skills, including the ability to present recommendations to regional and global leaders
Ability to work across time zones and collaborate with teams in North Asia, Southeast Asia, India, Oceania, and global leadership groups
Preferred Qualifications:
Prior APAC regional logistics experience, with knowledge of country‐levl market differences, carrier landscapes, and operational practices
Experience building or scaling a regional product, procurement,
or carrier management function
Experience using data, dashboards, Excel, Power BI, Snowflake, procurement platforms, or workflow tools to manage performance and drive decisions
Experience with carrier scorecards, bid management, rate card governance, contract maintenance, or procurement automation tools
Customer‐facing experience supporting solution design, commercial engagement, or product education
Strong change management experience, including the ability to shift teams from branch‐led or local processes to a regional product‐led operating model
Ability to speak one or more regional languages relevant to APAC markets is beneficial
Values a diverse and inclusive work environment.
Benefits:
At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities.
We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients.
Employees have access to our well regarded, confidential Employee Assistance Program.
Our Robinson Cares program allows our employees to give back to the community.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22billion in freight under management and 19million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE200. We've been an innovator in logistics for over 100years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies****, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work******* by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in **** by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at .
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📌 Manager - Global Forwarding Inland (Apac) (Melbourne)
🏢 C. H. Robinson Worldwide
📍 Melbourne