This role combines admin duties with day-to-day practice coordination while also supporting the smooth and efficient running of the practice by overseeing the operational, administrative and recruitment of the practice.
You will be required to cover for other staff members when needed.Key responsibilitiesPatient communication and interaction with patients, doctors, allied health, insurers, and other company contactsAppointment scheduling and bookingBilling and accounts managementHandling of medical recordsPhone management and record-keepingWorking collaboratively within a medical or administrative teamAbout youExcellent communication and interpersonal skillsProficiency in phone management, appointment booking, record-keeping, and billingExperience with medical practice management software, Best Practice is highly regardedAbility to work collaboratively within a medical or administrative teamPositive, self-motivated,



and energetic attitudePatience and resilience when dealing with challenging situationsFast and accurate data entry skillsProficiency in MS Word and OutlookStrong attention to detail and ability to maintain confidentialityAbility to work independently and manage time effectivelyCaring and professional approach towards colleagues, patients, and doctorsWillingness to learn and adapt to new skillsExperience with medical software (preferably Best Practice), HotDoc and medical terminologyPrevious experience in medical reception (minimum 1 year)Understanding of NSW WorkCover practicesUnderstanding of Privacy LawsSupportive and qualified team environmentCompetitive pay based on experienceOngoing opportunities for professional development
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📌 Medical Receptionist (Sydney)
🏢 Medical& aviation centre Wolli creek
📍 Sydney