At Hyatt, we believe in making people feel at home wherever they are in the world.
We turn jobs into careers, encounters into experiences, and trips into journeys.Join a team that is making travel more human, connected, and sustainable.
Here, everyone's role matters, and your individuality is celebrated.About Park Hyatt MelbourneLocated in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service.
With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.Advantages of working with usLeading global hotel brand with career advancement opportunitiesComplimentary and discounted accommodation at more than **** Hyatt properties worldwide for you and your loved ones.Complimentary duty meals whilst on shiftDiscounted food & beverage and park club health & day spa treatmentsDiscounted onsite car parkingEmployee assistance program - benefit from free, immediate and confidential support for any work, health or life concernGenerous paid time off and holiday policies including paid parental leave and wellbeing leave10% discount with NIB Health insuranceAbout the RoleAs the GSO/Porter, you will be responsible for the smooth and efficient running of the Bell Desk department by promptly assisting guests entering and leaving the hotel,



whilst providing an excellent and consistent level of service.
Working in a team of 12, you will support the Bell Desk Assistant Manager in the day to day operations as well as supporting the team to achieve our purpose.Some of the responsibilities includeMeet and greet all guests arriving and departing the hotel in a friendly and helpful mannerVerify arrival and departure details and arrange luggage handling, storage, security and transportation and other services requested by guestsSafely valet park vehicles into the car parkHandling guest enquires and requests and being familiar with Melbourne and its surroundingsPromptly taking guest luggage efficiently to and from the guestroomsAssist Concierge with basic functionsWhat you will bring to the roleFull Australian driver's license with the ability to operate both manual and automatic vehiclesPrevious work experience in a similar quick-paced hotel operations environmentExceptional interpersonal and communication skills along with the ability to confidentially interact with guestsExcellent time management skills with the ability to multi-taskThe ability to work autonomously and as part of a teamThe ability to work under pressure and possess great attention to detailThe flexibility to work on a rotating 24/7 roster, including public holidays
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📌 Bell Desk Attendant/Porter (Melbourne)
🏢 Park Hyatt
📍 Melbourne