Mitchell, Australian Capital Territory ****, AustraliaFull-time Permanent AssociatePosted 20 Aug ****DescriptionSales Representative – Call CentreFull time and Casual rolesSell.
Connect.
Deliver Great Customer Experiences.Turn Conversations Into SalesAt 4WD Supacentre, home of Adventure Kings, we help everyday Aussies get adventure ready with great-value 4WD, camping and outdoor gear.We're looking for an energetic and results-driven Sales Representative to join our Call Centre team in Mitchell, Canberra.This is a phone-based sales role for someone who loves talking to customers, identifying what they need and turning conversations into solutions and sales.
If you're competitive, customer-focused and motivated by achieving targets, we want to hear from you.Your MissionAs a Sales Representative, you'll be responsible for delivering an exceptional customer experience while maximising sales opportunities across our product range.You'll be responsible for:Managing inbound and outbound customer sales conversationsIdentifying customer needs and recommending suitable products and solutionsMaximising sales opportunities through a holistic approach to sellingWorking towards and exceeding individual sales KPIs and targetsProviding exceptional customer service across every interactionBuilding strong, long-term relationships with customersCreating a positive and professional customer experienceDeveloping robust knowledge of our products,



promotions and their applicationsProfessionally managing customer concerns and grievancesWorking closely with Sales, Warehouse and Claims teams to support customer outcomesFollowing company procedures relating to security, loss prevention and WHSYou're Our Kind of Legend If...You have experience in sales, call centres, retail or customer serviceYou enjoy working in a target-driven sales environmentYou're confident communicating with customers over the phoneYou know how to identify customer needs and turn opportunities into salesYou're motivated by achieving and exceeding KPIsYou have excellent communication and relationship‐building skillsYou bring an enthusiastic and positive attitude to workYou're comfortable learning a broad product rangeYou can professionally handle challenging customer conversationsAn interest in 4WD, automotive, camping or outdoor products would be highly regardedWhy Join 4WD Supacentre?
Join one of Australia's leading 4WD, camping and outdoor retailersWork with the Adventure Kings product rangeDevelop your sales and product knowledgeBe part of a supportive, performance-driven teamStaff discounts across our product rangeOpportunity to build your career within a growing national businessCompany Overview4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers.
We are a family‐operated business that specialises in outdoor recreation and lifestyle products.
Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.
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📌 Sales Representative – Call Centre (Australia)
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