We are a locally owned and operated pest control business based in Cairns, providing reliable pest management services to residential and commercial customers across the region.We're looking for a friendly, reliable and organised Administration Assistant to join our team on a part-time basis.
You'll work closely with our office administration team and pest control technicians, helping keep our day-to-day operations running smoothly and ensuring our customers receive a high level of service.This is a varied role within a friendly and supportive team, with plenty of chance to learn, develop your skills and take on additional responsibility over time.Administration Assistant – Part-TimeAbout the RoleYour day-to-day responsibilities will include:Answering incoming phone calls and responding to customer enquiriesBooking and scheduling pest control servicesCoordinating appointments and technician schedulesCommunicating with our technicians throughout the daySending quotes, invoices and service reportsEntering and updating customer and job informationFollowing up customers regarding recommended treatments and servicesManaging emails and general correspondenceLiaising with customers, property managers, suppliers and contractorsAssisting with data entry, filing and general office administrationKeeping our job management system accurate and up to dateSupporting the wider office team with day-to-day tasksProviding additional administration coverage when required, including during busy periods and staff leaveAbout YouWe're looking for someone with the right attitude, good communication skills and a willingness to learn.You'll ideally be:Friendly, approachable and confident speaking with customersReliable,
punctual and well organisedComfortable using computers and learning new softwareA clear and professional communicatorDetail-oriented and accurate with administration tasksAble to multitask and stay organised when things get busyComfortable working as part of a close-knit teamHappy to communicate with technicians and help keep their days organisedProactive and willing to take initiativeFlexible and willing to provide additional coverage when requiredPrevious administration or customer service experience would be an advantage, but we're happy to train the right person.Experience in a trades, property management or service-based business would also be highly regarded.What We OfferPart-time employment, 3 days per weekApproximately ***** hours per weekAbove-award remuneration based on experience and skill levelA friendly and supportive team environmentA locally owned and operated businessOn-the-job training and supportVariety in your day-to-day workThe opportunity to develop your administration and customer service skillsThe opportunity to learn different aspects of a service-based businessThe opportunity to take on more responsibility as you gain experienceThe Person We're Looking ForWe're looking for someone who wants to become part of our team, not just fill a position.If you're organised, reliable, friendly, enjoy working with people and take pride in doing a great job, this could be the opportunity you've been looking for.You'll be joining a local business where your contribution matters and where you'll have the opportunity to learn, grow and become an important part of the team.If this sounds like you, we'd love to hear from you.
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