Tate is a leader in data centre infrastructure solutions.
Tate's expertise spans cooling solutions, containment systems, structural ceilings, and raised access flooring, helping customers deliver complex data centre projects safely, efficiently, and at scale.About the roleThe IT Operations Manager will lead the management and optimisation of Tate's business systems and technology operations across the APAC region.
Approximately 60% of the role is focused on ERP, business applications, reporting, and process improvement, with the remaining 40% centered on IT operations, infrastructure, service delivery, and end-user support.Working closely with business leaders, global IT teams, and external partners, you will ensure technology solutions are reliable, scalable, and aligned with business objectives.
This role is ideal for someone who enjoys bridging the gap between business processes and technology while leading operational excellence.Key AccountabilitiesMaintaining information systems performance and suitability by planning, monitoring, and coordinating business teamsWorking with the local leadership team develop and maintain a 5-year strategy plan for the IS and IT environmentsEnsuring all Systems and software are part of the service catalogue and meet the minimum requirements of the Divisional Processes and the Group IT ManualLead the planning, designing and delivery of technologies that meet the growing needs of a changing manufacturing businessUnderstand the business processes and ensure that the systems meet the needs of the business and ensuring availability and accuracy of ERP and BI reportingBeing a mentor and escalation point for System questions/solutionsCoordinating delivery of system training as requested by business teamsManaging systems projects ensuring they are delivered on time,



in budget and processes are followed in compliance with the divisional IS and the Kingspan IT Manual project management and change policiesSupporting other projects/works and various parts of the business as requiredHold regular meetings with the Global Information team to report back challenges and opportunities being explored in the Tate APAC Business.
This will involve a small amount of out of hours workUnderstand and deploy divisional Information policies and procedures ensuring adherence to control measures specified in the Kingspan Group IT ManualManage and Report performance on IS Service Desk KPIs in line with the agreed SLA.
And be a point of contact for Divisional IS and Group IT for changes to shared operational systemsMicrosoft Business Central Dynamics 365, Microsoft Navision Business Central on Premise working with stakeholders process and standardisationReports:1 direct report - IT AdministratorWorking With:Finance, Customer Service, Sales, Design and Engineering, Operations and Projects teamDivisional IT teamSystem consultants e.g. MicrochannelSkills / Key Characteristics:Demonstrate at least 5 years' experience working for a multi-million-dollar manufacturing businessGood understanding manufacturing software tools, services and processesBeen a lead on large software projectsBe an agent for change in the businessTeam managementExperience working with Microsoft Business Central Dynamics 365Experience working with Microsoft Navision Business Central on PremiseHave ERP experienceTeamwork and Supervision:Participate in ongoing training and career development activitiesAttend meetings and training as requiredAttend one on one catch up with you line manager on a regular basisActively participate in meetingsActively participate in using workplace tools for collaborationQualifications / Education:ITIL Foundation certification and / or Bachelor's or master's in information systemsWorking Conditions:Full-time, with occasional overtime during busy periods (e.g., year-end reporting)
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📌 It Operations Manager (Sydney)
🏢 Tate Asia-Pacific
📍 Sydney