About Us:As one of Australia's largest and fastest-growing materials handling hire and sales companies, Adaptalift Group has over 40 years of heritage as a proudly family-owned and operated business.
Employing more than 600 people across Australia, our team members enjoy making a real difference for our customers as part of a dynamic, values-led organisation where safety is at the forefront of everything we do.Our Operations Support team is growing, and we have a key opportunity for a Service Coordinator to join our National Operations team based in Springvale.
This important role supports our national product and service delivery by coordinating mechanical services, repairs, and product support for customers in a fast-paced, dynamic environment.What You Will Be Doing Day-to-Day:Coordinate preventative maintenance, breakdowns, repairs, and scheduled inspectionsPrepare and convert service and repair quotations, including parts interpretation and labour estimationProvide regular,



proactive updates to customers on the status of their repairs and quotationsFollow up and negotiate positive outcomes that drive maintenance and service growthCollaborate with internal teams to ensure timely and efficient service deliveryEnjoy a role with plenty of variety – no two days are the same!
What's in it for You:Flexible hybrid work arrangement after probation – work 3 days in the office and 2 days from homeOpportunity to grow your career in a national support roleStable, full-time position within a respected Australian companyA supportive, collaborative team environmentRetail, fuel & grocery discounts + employee milestone celebrationsWellbeing support and employee celebrationsWhat We're Looking For:Experience in a customer-focused, maintenance scheduling or service coordination roleBackground in a dealership or similar environment is advantageousStrong decision-making and prioritisation skills to deliver excellent customer serviceProficient in MS Office Suite with solid administrative skillsA confident communicator who enjoys working in a quick-paced, team-oriented environment
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📌 Service Coordinator (Melbourne)
🏢 Adaptalift Group
📍 Melbourne