Christians Bus Company | Ballarat VIC Permanent Full-TimeBe the friendly face of our Ballarat depot.Christians Bus Company is looking for a professional, organised and customer-focused Administration Officer to join our Ballarat team.This is a varied office-based role where no two days are the same.
You'll be the first point of contact for customers and visitors, while providing significant administration support to our depot operations.If you enjoy staying organised, helping people and taking pride in getting the details right, we'd love to hear from you.About UsAt Christians Bus Company, we're more than just a Bus Company.
For over 40 years, we've been a proud family-owned and operated business serving communities across regional Victoria.What you'll be doingManage reception and provide a warm, professional first point of contact for customers, visitors and employeesAnswer and assist inbound phone enquiries, including questions about bus routes and timetablesProvide professional customer service and assist with customer complaints in line with company proceduresManage lost property enquiries and recordsMaintain employee records and monitor important document renewalsSupport charter enquiries, quotes and bookings using our Coach Manager systemAssist with PTV and V/Line administration, including passenger numbers,



banking and reportingPrepare and maintain reports and documentation accurately and within required timeframesSupport the Depot Manager with day-to-day administration and operational tasksMaintain a professional, organised and welcoming office environmentWhat we're looking forWe're looking for someone who is:Highly organised with excellent attention to detailProfessional, reliable and responsibleConfident communicating with customers and colleaguesFriendly and approachable with a strong customer service focusComfortable working with numbers, records and reportsComputer literate with strong Microsoft Office skillsAble to manage competing priorities and meet deadlinesCommitted to confidentiality and professional standardsFilling in as a chaperone on our DEET service from time to time, when requiredWhy join Christians Bus Company?
This is an opportunity to become an important part of a busy local transport operation, working closely with our drivers, operations team, customers and management.You'll have a varied role where your organisation, communication and customer service skills directly contribute to the smooth running of our Ballarat depot.What you'll needPolice Record CheckWorking with Children Check Employee (WWCC)First Aid with CPRPrevious administration and/or customer service experience will be highly regardedThe detailsEmployment: Permanent Full-Time | Monday to Friday
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📌 Administration Officer (Ballarat)
🏢 Christians Bus
📍 Ballarat