Are you passionate about bikes, people, and delivering exceptional service?
Join our team as a Bike Mechanic and become a key player in creating unforgettable experiences for riders in-store and beyond.About the RoleAs one of our Bike Mechanic's, you'll be the go-to expert for all things technical—leading premium builds and having a broad technical background.
You'll work hands-on with riders, helping them get the most out of their gear and time on the bike.
This role is perfect for someone who thrives in a rapid-paced retail environment, loves problem-solving, and is eager to share their knowledge.What You'll DoYou enjoy meeting and making a connection with riders and helping to repair their bikesYou love all things technical about bikesProvide exceptional customer service and technical consultingAccurately book and manage service jobs using scheduling softwareCollaborate with Rider Care and Service teams to ensure seamless experiencesStay up to date with the latest products and complete Specialized University trainingMaintain a clean, organized, and welcoming workshop environmentWhat You'll Bring1-2 years' experience as a bicycle mechanic (retail experience preferred)Strong communication skills and a passion for helping peopleA love for cycling and enthusiasm for the Specialized brandAbility to lift 25kg+ and stand for extended periodsAvailability to work weekends as neededBicycle mechanic certification is a plusWhy Join Us?
Be part of a passionate, supportive teamWork with cutting-edge products and technologyAccess to ongoing training and developmentAccess to great employee discounts across bikes and equipmentOpportunities to grow your career in the cycling industry
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