Hybrid Customer Operations Lead, Claims & Experience (Sydney)

Hybrid Customer Operations Lead, Claims & Experience (Sydney)

06 Oct
|
Fetch Pet
|
Sydney

06 Oct

Fetch Pet

Sydney

Fetch seeks a Customer Operations Lead, Claims in Sydney (Hybrid) or Remote.
Lead the team delivering pet treatment support and claims experience with care, speed and fairness.
Build the system, coach teams, and partner with Product/Engineering to fix journeys and design effective human+AI workflows.
You'll shape end-to-end journeys across vets and stakeholders, maintain high standards, and drive continuous improvement with robust operating discipline.
#J-*****-Ljbffr

📌 Hybrid Customer Operations Lead, Claims & Experience (Sydney)
🏢 Fetch Pet
📍 Sydney

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