QLD, Redcliffe War Memorial Swimming Pool - Redcliffe **** Great career paths and development with an entrepreneurial organisation Casual position a fully enclosed 50 meter, 8 lane Olympic size heated pool, a 18.3 meter heated learn to swim pool, baby wading pool, bbq and large grassed areas, 50mt pool has a large undercover grandstand, specialised learn to swim pools and coaching and training programs.
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The Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The primary responsibility of our Guest Experience Officers is to deliver first class services to our customers.
We are looking for someone with exceptional customer service skills and communication.
This role will require weekend work - Saturday's, Sunday's and Public Holidays on rotation.
This is s casual position.




You must have availability for evenings and weekend work.
School and University students are encouraged to apply.
Knowledge of the Aquatic Industry is a benefit but not essential.
Key areas of responsibility include: Provide excellent customer service to all customers, both in person and over the telephone Apply sound cash handling principals and use of Point of Sale (POS) systems Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews Promote the centres services and programs to customers and accept customer bookings and enrolments Develop and maintain positive working relations with customers Promote and exercise good public relations at all times Opening/closing of the centre in accordance with security and safety procedures.
Skills

📌 Customer Service Officer (Queensland)
🏢 Belgravia Health & Leisure Group
📍 Queensland