Bring your energy to Aggreko as Administrator / Admin Support Officer for our Hire Coordination team based in Braeside.
You'll be responsible for the efficient running of the customer centre, to increase customer satisfaction, loyalty and retention, exceeding customer expectations which can include management or provision of technical and/or non-technical customer service.
This full-time role will require you to work 3 days a week in our Braeside office and 2 days a week from home.
Power without pause.
Heating, cooling and oil-free air without end.
We keep our customers' worlds on.
From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What you'll do as Admin Support Officer
Handle incoming customer calls and emails to address equipment, service, or contract issues
Locate and coordinate supplies from internal and external sources to fulfil orders in a cost effective manner
Supports the sales function with regards to customer orders, post-order follow-up activities and in expediting the process
Ensure the accuracy and efficiency of contacts and customer / job data
Contracts management into Aggreko system
Issue accurate and timely the customer invoices on a daily, weekly and monthly basis
You are / have
Minimum of approx 2 years experience as a Customer Service Administrator in corporate setting
Strong PC literary in a Microsoft environment, ideally also having ERP system experience
Proven customer focus with a strong sense of urgency for creative solutions
Excellent communication and inter-personal skills
Have a collaborative style with a decisive, results-oriented approach
Excellent problem solving and time management skills, able to self-direct and self-manage
The drive to further develop your skills and progress your career within the team




A support mentality and can-do attitude
The desire to build your skills and experience and progress within the hire coordination team
Able to work in our Braeside office Monday -Wednesday (8:50am - 5pm), with the flexibility to vary your days as the business requires
An appropriate home office set up including dedicated work area and multiple screens to enable systems functionality
Here's what you'll get
Competitive compensation and bonus
Safety-focused culture
Community volunteering program
Opportunity for career development
Our people are can-do, positive, resilient and persistent.
Equal employment opportunity We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences.
We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer.
If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.
We bring power, heat and cooling to customers and communities wherever they need it.
No two days are the same.
We work in dynamic environments and offer a wide range of opportunities for motivated people to enrich their lives and communities.
If you are prepared to give us your best, you can learn and grow quickly.
We are building a culture and an setting where everyone can be at their best.
We encourage everyone to be themselves at work because we know that's how we achieve our potential.
Join us, bring your energy, and grow your career.
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📌 Administrator / Admin Support Officer (Hire Coordination Team) (Melbourne)
🏢 Aggreko
📍 Melbourne