EARN $60,000 - $70,000 + Super | Based On ExperienceFull-Time Office Role Monday To Friday in Homebush WestEARN $60,000 - $70,000 + Super | Based On ExperienceFull-Time Office Role Monday To Friday in Homebush WestCombine Customer Service, Telesales & Account ManagementAbout The CompanyEstablished in ****, our client from modest beginnings; they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses.
They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products.About The OpportunityThe primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory.Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships.Some of your responsibilities will include:Receive customer calls and emails and convert enquiries into sales orders within the ERP systemProcess online orders and coordinate with the operational team through to completionHandle customer enquiries relating to orders, invoices,



products and general account mattersProactively contact existing telesales customers according to an agreed call scheduleIntroduce new products and identify opportunities to increase sales across existing accountsMaintain accurate and up-to-date customer information within the company databasePromote use of the online webstore while continuously developing your product knowledgeAbout YouThe successful candidate will have:2-4 years of proven experience in internal customer service or telesalesStrong customer service skills with a professional and helpful approachConfidence proactively contacting customers and identifying sales opportunitiesAbility to manage customer enquiries, orders and account-related questionsStrong attention to detail when maintaining customer and order informationA cooperative approach with integrity, professionalism and a willingness to learnWhat's in it for You?
Full-Time Monday To Friday | 8:30 am - 4:30 pmStable Sydney-Based Role Located In Homebush WestManage & Grow An Established NSW Customer TerritoryVaried Role Across Customer Service, Sales & OrdersBuild Your Knowledge Across A Broad Product RangeWork Closely With A Team-oriented Internal TeamImmediate Start Available For The Right Candidate
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📌 Administration And Customer Service (Sydney)
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