Brisbane Respiratory and Sleep Specialists are looking to add a casual Medical Receptionist to their team.
You will be working alongside a part time practice manager and two part-time medical receptionists.
The opportunity to progress to a Permanent Part Time Role is available for the right candidate.
Comprehensive training will be provided.Key responsibilitiesResponding to incoming phone calls in a courteous and professional mannerManaging all patient appointments, including cancellation list and ensuring GP referrals are up to dateMeet and greet of patients visiting the practiceAssisting with general patient enquiries via telephone and email in a polite and courteous mannerManaging call patient recalls in conjunction with specialistsMaintain a high quality of record keeping for patient filesPreparing and running patient clinicsEnsuring a high level of accuracy with data input into the patient management systemEnsuring patient records are up to date for the consultationsReviewing upcoming clinics and ensuring all patient records are in order before the day of the clinic and appointment reminders have been sent out to patientsAbout youA minimum of 12 months medical reception or administration experience, specialist practice highly desiredAn exemplary phone manner and compassionate demeanourException communication and interpersonal skills including the ability to tactfully handle difficult interactions with patients and their family membersStrong work ethic and reliabilityPrevious experience using Xestro would be highly regarded, if not, experience with other practice management software such as Gentu or GenieProficiency with patient billing, including Medicare, Private Health Funds, DVA and WorkcoverAustralian work rights are required for this position
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