Administration Assistant / Service Coordinator - Part TimeGuardian Service and Maintenance - Tuggerah NSWWe are seeking an experienced Administration Assistant / Service Coordinator to join our busy and dynamic team at our Tuggerah office within the Fire Protection industry.This is a part-time position working 3 days per week - Monday, Tuesday and Friday.The successful applicant will play an important role in supporting our Service Department, assisting with the day-to-day coordination of technicians and subcontractors, processing service work and ensuring jobs are accurately managed through our service management systems.Your daily responsibilities will include, but are not limited to:Answering incoming phone calls and email enquiries from clients, technicians and subcontractors in a professional and timely mannerAssisting with the daily coordination and scheduling of service technicians and subcontractorsMonitoring incoming work requests and logging service jobsCreating and updating service tasks within our service management systemsManaging daily and weekly technician and subcontractor calendarsCompleting and checking technician timesheetsReviewing completed service reports and ensuring required information has been providedPreparing defect quotations from completed service reportsRaising Purchase OrdersCoordinating client and tenant bookings for Fire Safety InspectionsFollowing up technicians and subcontractors regarding outstanding or incomplete worksLiaising with subcontractors regarding scheduling, documentation and work in progressUpdating job statuses and maintaining accurate service recordsData entry, word processing, scanning,



filing and maintaining electronic filing systemsUsing service management systems including UptickProviding general administrative support to the Service DepartmentAbout YouTo be considered for this position, you will have a minimum of 2 years' experience in an administration, scheduling or coordination role and be looking for a stable, long-term position.You will also demonstrate:The ability to follow established procedures and processesThe ability to work independently and use initiative to solve problemsStrong organisational and time-management skillsThe ability to multitask and adapt within a fast-paced environmentExcellent written and verbal communication skillsStrong attention to detail and accuracyConfidence communicating with clients, technicians and subcontractorsExperience using Microsoft Office, including Outlook, Word and ExcelThe ability to manage competing priorities while maintaining a high standard of workReliability, punctuality and professionalismPrevious experience within the Fire Protection, trade services, facilities management or service industry would be highly regarded; however, it is not essential as training will be provided.Position DetailsLocation: Tuggerah, NSWEmployment: Part Time - 3 days per weekWorking Days: Monday, Tuesday and FridayIf you are an organised, reliable administrator who enjoys working in a busy service setting and coordinating multiple moving parts, we would love to hear from you.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Administration Assistant / Service Coordinator – Part Time (Central Coast)
🏢 Guardian Service and Maintenance
📍 Central Coast