CustomerServiceAdvisorNearSalisbury|£27,000–£30,000DOE|FullTime|OfficeBasedAreyouarealpeoplepersonwholovesdeliveringgreatcustomerservice?
Do you enjoy being busy, solving problems and making sure customers have a brilliant experience from the moment they first get in touch?
WearerecruitingaCustomerExperienceforasuccessfulandgrowingleisureandexperiencesbusinessbasednearSalisbury.Thisisn'tatraditionaladminpositionwhereyou'llspendyourdayquietlyprocessingpaperwork.You'llbeattheheartofthecustomerjourney,speakingtocustomerseveryday,helpingwithbookings,answeringquestionsandsortingouttheoccasionalproblem.You'llneedtobeorganisedandaccurate,butjustasimportantly,you'llneedtoenjoytalkingtopeople.TheRoleWorkingaspartofafriendlyandenergeticteam,you'llsupportcustomersfromtheirinitialenquirythroughtobookingandbeyond.Yourdaywillinclude:HandlingincomingcustomerenquiriesbyphoneandemailHelpingcustomerswithbookings,amendmentsandgeneralquestionsDeliveringawarm,friendlyandprofessionalcustomerexperienceTakingownershipofqueriesandseeingthemthroughtoresolutionProcessingbookingsandpaymentsKeepingcustomerandbookinginformationaccurateanduptodateUpdatingCRMandinternalsystemsFollowingupwithcustomerswhererequiredSupportingvoucherandgiftingadministrationAssistingwithstockcontrolforproductsavailabletocustomersWorkingcloselywithsales,marketingandoperationalcolleaguesHelpingidentifywaystomakethecustomerjourneyevenbetterWhoAreWeLookingFor?




Youmightcurrentlyworkincustomerservice,retail,hospitality,travel,leisure,events,salessupportorabusybookingenvironment.Previousexperienceisgreat,butwe'reequallyinterestedinfindingpeoplewiththerightattitudeandpersonality.You'llprobablydescribeyourselfassomeonewho:GenuinelyenjoystalkingtocustomersBuildsraporteasilyIsfriendly,confidentandapproachableTakesownershipratherthanpassingproblemsonRemainscalmwhenthingsgetbusyHasexcellentattentiontodetailCanjuggleseveralthingsatonceThinksontheirfeetandlooksforsolutionsIsempatheticandunderstandingIscomfortableusingIT,emailandCRMsystemsEnjoysbeingpartofateamBringsplentyofpositiveenergytoworkExperienceusingbookingorCRMsystemsanddealingwithcustomercomplaintsormorechallengingsituationswouldbeparticularlyuseful.What'sInItForYou?
You'llbejoininganestablishedandgrowingbusinessoperatinginanexciting,customer-focusedsector.You'llreceive:£27,000–£30,000salarydependingonexperienceOpportunitiesfordevelopmentandprogressionFriendlyandsupportiveworkingenvironmentCompanypensionCompanyeventsCasualdressStaffbenefitsFreeon-siteparkingThisisanoffice-basedrolenearSalisbury,working*****hoursperweek.Duetothenatureofthebusiness,theshiftpatternwillincludesomeweekendworking.If you're looking for a customer focused role with plenty of variety, where you'll be trusted to take ownership and make a genuine difference to someone's experience, we'd love to hear from you.
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📌 Zst34102 Customer Service Advisor, Salisbury £27-30K Pa (South Australia)
🏢 Zest4Talent
📍 South Australia