We require an Administration Assistant to work within Front Reception and back-office support.The role includes processing patient admissions, handling back-office support functionality, providing support to visitors, contractors and couriers whilst answering the switch board and providing excellent customer service to our patients.
There could be the opportunity to train in other areas of front office administration.We are seeking a part time employee who is able to work shifts of 9am to 5pm Monday, Thursday, Friday and potential weekend shifts.Previous administration experience within the health care setting is amustKnowledge of, or the ability to acquire, skills in the WebPAS systemWell-developed skills in the use of Microsoft applications and other information databases -Word,



Excel and switchboardAbility to provide high level of administration support to all stakeholders to enable health professionals and medical staff to meet their objectives and deliver high quality services to patientsExperience in a broad range of clerical duties and computer experienceAbility to work independently as well as in a team displaying a 'can do' attitudeProven commitment to professional development and quality improvementOpen honest approach with the ability to maintain confidentiality and privacyProblem solving ability in own area of responsibilityPrevious accounts receivable and payables experiencePrevious patient admissions and discharges experienceKey Responsibilities:The Administration Assistant is responsible for ensuring the patient admissions are processed in a timely fashion whilst providing excellent customer service,Answering the hospital switchboard & directing calls within the hospital,To be sensitive to individual situations,Ensuring a high standard of care is provided to patients and staff.Offering administration assistance to nursing staffHandling patients' belongings with care and ensuring all parcels are delivered in a timely mannerOrganising hospital mailLiaising with hospital psychiatrists to ensure correct form are completed for billingCompleting health fund checks for all day patients
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📌 Front Office Receptionist (Brisbane)
🏢 Leading
📍 Brisbane