Our client is a large Queensland local government organisation seeking an experienced Systems Analyst to join its Infrastructure and Architecture team.
This is a technically focused role responsible for the provision, support and ongoing improvement of Council's application and database capabilities.This role is based in Townsville and relocation packages are available for interstate candidates.The OpportunityYou'll work across application support, systems administration, database management, release management and technical problem solving, helping ensure key systems and services remain reliable, secure and fit for purpose.
The role will suit an experienced Systems Analyst who enjoys getting into the detail of systems, troubleshooting complex issues and working across both technical teams and business stakeholders.Key responsibilities:Install, configure, maintain and support system software, applications and databasesProvide application maintenance and support, including performance monitoring and investigation of complex issuesTroubleshoot system, process and service issues and implement agreed fixes and preventative measuresAssist with the selection, configuration and testing of software products and platform-specific versionsManage application changes and releases through packaging, build, testing and deployment into live environmentsMaintain and administer release tools and processesDevelop, test,



correct and document moderately complex programs and scriptsContribute to major incident management, including stakeholder management and post-incident reviewsPerform database administration and configuration, maintaining standards for database security and integrityEnsure incidents, requests and changes are accurately recorded and appropriate documentation is maintainedAnalyse recurring issues, trends and performance metrics to identify opportunities for system and process improvementProvide technical advice and contribute to the ongoing improvement of Council's IT environmentAbout You10+ years' relevant IT industry experience, with at least 7 years in a similar positionStrong experience in application maintenance, support and troubleshootingDemonstrated database administration and configuration experienceExperience with MSSQL or other relevant database technologiesStrong understanding of system software, applications and technical environmentsExperience across software testing, release management and deploymentAbility to investigate complex technical issues and implement effective solutionsExperience developing or maintaining programs and scriptsITIL, Service Management or Project Management qualifications/frameworksRelevant tertiary qualifications in Information Technology or a related disciplineStrong communication and stakeholder management skillsA demonstrated commitment to workplace health and safety, compliance and business continuity
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📌 Systems Analyst (Brisbane)
🏢 Sharp & Carter
📍 Brisbane