Our client is a well-established member-focused organisation with a strong presence within its industry and a clear focus on delivering value and support to its members.The organisation is embarking on an exciting period of digital transformation, with plans to enhance its website, CRM, systems and overall digital experience.
This role will be an important part of that journey, helping to shape how members interact with the organisation across its digital channels.About the RoleThis 0.8 FTE Digital Producer role combines hands-on digital production with the opportunity to contribute to a significant digital transformation program.You'll be responsible for managing and uploading content through the organisation's CMS, supporting website improvements and contributing to broader digital experience initiatives.A key component of the role will be your involvement in the organisation's digital transformation strategy.
Working alongside an external consultant and internal working group, you'll have a genuine voice in shaping the future digital experience, ensuring the member remains at the centre of the strategy and decision-making process.You'll also contribute to projects involving the website and CRM ecosystem, making this a varied role for someone who enjoys combining digital production, stakeholder management and project work.Key ResponsibilitiesManage and maintain website content through the organisation's CMSUpload, edit and optimise digital content to ensure a consistent online experienceContribute to website UX and digital experience improvementsPlay an active role in the digital transformation strategy and working groupRepresent the member experience perspective across transformation initiativesIdentify opportunities to improve digital journeys and member interactionsContribute to the review and upgrade of the website and CRM ecosystemWork collaboratively with internal stakeholders,



external consultants and technology partnersSupport broader digital projects from planning through to implementationManage project timelines, requirements and stakeholder communicationsAbout Our ClientOur client is a well-established member-focused organisation with a strong presence within its industry and a clear focus on delivering value and support to its members.The organisation is embarking on an exciting period of digital transformation, with plans to enhance its website, CRM, systems and overall digital experience.
This role will be an important part of that journey, helping to shape how members interact with the organisation across its digital channels.About the RoleThis 0.8 FTE Digital Producer role combines hands-on digital production with the opportunity to contribute to a significant digital transformation program.You'll be responsible for managing and uploading content through the organisation's CMS, supporting website improvements and contributing to broader digital experience initiatives.A key component of the role will be your involvement in the organisation's digital transformation strategy.
Working alongside an external consultant and internal working group, you'll have a genuine voice in shaping the future digital experience, ensuring the member remains at the centre of the strategy and decision-making process.You'll also contribute to projects involving the website and CRM ecosystem, making this a varied role for someone who enjoys combining digital production, stakeholder management and project work.Key ResponsibilitiesManage and maintain website content through the organisation's CMSUpload,



edit and optimise digital content to ensure a consistent online experienceContribute to website UX and digital experience improvementsPlay an active role in the digital transformation strategy and working groupRepresent the member experience perspective across transformation initiativesIdentify opportunities to improve digital journeys and member interactionsContribute to the review and upgrade of the website and CRM ecosystemWork collaboratively with internal stakeholders, external consultants and technology partnersSupport broader digital projects from planning through to implementationManage project timelines, requirements and stakeholder communicationsAbout YouYou're a digital skilled who enjoys being hands-on with websites and content, while also having the opportunity to contribute to larger digital projects and transformation initiatives.You'll be comfortable working across CMS, website, UX and digital experience, with the stakeholder management skills to bring different teams together and keep projects moving.You will bring:Experience working with a CMS, ideally Drupal, although this is not essentialExperience managing website content and digital channelsAn understanding of UX and digital customer/member journeysExperience contributing to digital transformation or website projectsStrong stakeholder management and communication skillsProject management experience and the ability to coordinate multiple initiativesA member/customer-first mindset and strong understanding of digital experienceExperience with CRM platforms or EventsAir would be advantageousWhy Apply?
0.8 FTE part-time opportunityKey role within a significant digital transformation programGenuine opportunity to influence the future digital member experienceWork across website, CMS, CRM, UX and broader digital projectsCollaborate with an external digital transformation consultant and internal working groupJoin a purpose-led, member-focused organisation at an exciting point in its digital journey
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📌 Digital Producer - 4 Days Per Week (Melbourne)
🏢 Sharp & Carter
📍 Melbourne