About The RoleWe're looking for a hands-on Venue Leader to join our Fish Market team in Sydney!
About The RoleWe're looking for a hands-on Venue Leader to join our Fish Market team in Sydney!
This is a great opportunity to step into a leadership role where you'll take ownership of daily operations, lead and develop a excellent team, and create the kind of positive guest experience Yo-Chi is known for.If you thrive on leadership, love being hands-on and enjoy creating great experiences for both your team and guests, keep reading.About Yo-ChiChi is at the heart of everything we do.
Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.We're growing across Australia and internationally, and it's all driven by our people.
As a family-owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.What You'll Be DoingLead and inspire the team to deliver high energy, exceptional serviceTake responsibility for daily venue operations, including rostering, stock management, cash handling and complianceMaintain product quality, food safety standards and operational excellenceCoach, mentor and develop your team to reach their full potentialMonitor and drive key venue KPIs and team performanceEnsure the venue looks sharp,



runs safely and delivers a memorable guest experienceBuild a positive team culture where people feel supported and motivatedWork closely with the wider leadership team to achieve venue goalsBe hands on in the venue and lead by example, especially during busy periodsWhat we're looking for3-5 years of leadership experience in hospitality, retail or QSRStrong operational skills, including rostering, stock management and team performanceA hands on leader who isn't afraid to jump in and get things doneAbility to build a positive team culture and genuinely connect with your peopleStrong communication skills and the ability to adapt your approach to different team membersCalm under pressure, resilient and able to think on your feetAvailability across a flexible Monday to Sunday rosterWhy you'll love it hereCompetitive salary plus quarterly performance bonusesFree Yo-Chi every shift plus staff discountsReal career growth opportunities as we continue to expandAccess to our Happiness Hub for wellbeing, learning and mental health supportA genuinely fun team culture with socials, team dinners and a crew you'll love working withFlexible rotating rosters that work with your lifestyleThe opportunity to be part of a growing Australian brand with plenty of room to make your markSound like your kind of role?
Check us out on Instagram @iloveyochi or visit our website.Please note: You must have full working rights in Australia to apply.
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📌 Venue Leader (Sydney)
🏢 Yo-Chi Frozen Yogurt
📍 Sydney