As the first point of contact for many of our clients, you'll play a vital role in creating a seamless client experience and supporting the smooth operation of the practice.Key responsibilitiesWelcoming and assisting clientsManaging incoming phone calls and enquiriesCoordinating appointments and meetingsResponding to client requests in a qualified and timely mannerAssisting with onboarding new clientsPreparing engagement documentation and client correspondenceMonitoring workflow and job progress across internal systemsMaintaining accurate client records and databasesManaging incoming and outgoing mail and electronic correspondenceSupporting accountants and advisors with administrative tasksAbout youExceptionally organised and detail-orientedProfessional, friendly and confident communicating with clientsA proactive problem-solver who enjoys taking ownershipComfortable learning and using technologyAble to manage multiple priorities and deadlinesPositive,
adaptable and team-orientedPrevious administration, client service or office coordination experienceStrong written and verbal communication skillsExcellent time management and organisational abilitiesExperience with Microsoft 365 (Outlook, Word, Excel and Teams)About usAt Indepth Accounting, we help business owners gain clarity, confidence and control over their finances so they can build businesses and lives they love.
Our team combines accounting expertise with genuine care, practical advice and a commitment to making things easier for our clients.A four-day working weekFive weeks annual leaveMonthly team lunchesA positive and collaborative workplace cultureOngoing learning and development opportunities
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