Brown Enterprises Pty Ltd – Townsville QLDBrown Enterprises Pty Ltd is seeking a skilled Alarm Technician/Service Technician to join our growing team in Townsville, QLD.
This is a full-time position that offers an exciting opportunity to work in fire alarm systems industry.
As an Alarm Technician, you will be at the forefront of our operations, installing, maintaining, and troubleshooting alarm systems for residential and commercial clients across the Townsville region.
This role is essential to our business, as we rely on our technicians to deliver exceptional service and ensure our clients' properties remain secure.
You will work on-site at various locations throughout the Townsville area, with occasional travel required to service calls and installations.
We are looking for someone who has qualifications in both alarms and general fire service work.Key responsibilitiesInstall, commission, and test alarm systems including sensors, keypads, control panels and monitoring equipment at client premisesPerform routine maintenance and servicing of existing alarm systems to ensure optimal performance and reliabilityDiagnose and troubleshoot malfunctioning alarm systems and implement appropriate repairs or replacementsRespond to emergency service calls and provide technical support to resolve system faults promptly ( Some on call may be required on occasion.)Conduct thorough system testing and quality assurance checks following installation or repairsMaintain accurate records of all work completed,



including service reports and customer documentationProvide clear technical advice and guidance to clients regarding their alarm systems and security optionsComply with all safety regulations, building codes and industry standards whilst carrying out workLiaise with customers, supervisors and other team members to ensure seamless service deliveryCarry out other routine service work on Fire EquipmentWhat we're looking forTrade qualification or recognised certification in Fire Alarm Panels - QBCC Occupational License.Proven experience as an Alarm Technician or similar role within the Fire industrySolid knowledge of alarm system components, wiring, configuration and troubleshooting proceduresAbility to read and interpret technical drawings, wiring diagrams and installation manualsStrong problem-solving skills with the ability to diagnose complex technical issues efficientlyExcellent attention to detail and commitment to delivering high-quality workmanshipValid driver's licence for attending multiple job sitesPhysical fitness to lift equipment and work safely at heights where requiredStrong communication skills and a customer-focused approach to service deliveryAbility to work independently and as part of a team in a fast-paced environmentKnowledge of current security technology trends and smart home integration is advantageousWhat we offerBrown Enterprises Pty Ltd is committed to supporting our employees with a competitive remuneration package and rewarding career opportunities.
We offer ongoing professional development and training to keep you updated with the latest security technologies and industry practices.
Our workplace prioritises safety .
We foster a collaborative team environment where your contributions are valued and recognised.
Extra benefits include:Competitive hourly rates and potential overtime opportunitiesSubsidised training and professional development opportunitiesA supportive and inclusive workplace cultureOpportunities for career progression within the companyAccess to modern tools and equipmentWork-life balance flexibility where possibleCompany Vehicle and phone providedAbout usBrown Enterprises Pty Ltd is a respected and established provider of Fire Equipment Servicing across North Queensland.
With a strong commitment to customer satisfaction and technical excellence, we have built a reputation as a trusted partner for residential and commercial security needs.
Our team of experienced professionals is dedicated to delivering reliable, innovative Fire Safety solutions that give our clients peace of mind.
We value our employees and believe that investing in skilled technicians is key to our continued success and growth.
At Brown Enterprises Pty Ltd, we foster a culture of professionalism, integrity and continuous improvement, where every team member plays a vital role in our mission to keep Townsville secure.
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📌 Alarm Technician (Townsville)
🏢 Brown Enterprises
📍 Townsville